The Business Process

Find new customers and grow your existing relationships. Create targeted campaigns, select recipients from your database, integrate with email systems and social media channels, and generate detailed conversion reports.

Optimize revenue with flexible pricing, discounts, and cancellation policies. Import quotes from partners via email or AI-assisted tools. Automatic pricing based on system yield data. Create, send, and track quotes with full export to partner formats.

Create preliminary bookings for venues and meeting rooms. View availability in the Gantt chart, adjust dates with drag and drop, and track all preliminaries with built-in follow-up reminders.

Convert quotes or preliminary bookings into confirmed reservations. Send confirmations to customers and partners, allocate accommodation and meeting rooms, and manage upselling opportunities and add-on services.

Monitor contact dates and deadlines for detail planning. Give customers direct access to their detail plan in YMER. Plan food and beverage requirements and integrate with the Tropus participant management system.

Handle group check-ins efficiently with name lists managed directly in YMER. Assign accommodation and track arrival status in real time.

Manage the live event with real-time task assignments, room logistics, AV coordination, and catering management. Track execution progress across teams and ensure every detail runs on schedule.

Manage the check-out process with room status updates and logistics coordination. Ensure smooth transitions between events.

Generate billing documentation for invoicing. Create and manage commission statements for partners. Automatically compile and distribute partner commission reports.

Create and maintain evaluation templates in Documents and Media. Send survey links to customer contacts with automatic reminders. Export results and maintain evaluation history per customer and contact person.